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Spa Etiquette
The members of our staff have dedicated their lives
to promote the well being of others. Because we want
each guest to go home satisfied, we ask that these
few, but important rules of Spa Etiquette be
observed:
Ensured relaxing atmosphere
To ensure a relaxing atmosphere for all of our
guests we ask that you:
~ Turn cell phones/pagers to silent or vibrate
mode.
~ Use a "spa voice" in all areas of the spa. Our
lounge is a place where
many guests savor a much-needed private moment to read, meditate or
simply to relax.
Returns / Exchanges
Skin Care: You may receive a full refund within 10
days of purchase.
Makeup / Body Care / Miscellaneous: Are all final
sale.
Gift Certificates: Are non-refundable but are fully
transferable.
Methods of payment
We accept cash, debit, Visa, MasterCard and Essence
of En Vogue Gift Certificates / Cards. Service
prices are subject to change without notice.
Treatment times are approximate. Gratuities
are not included in the service price.
Valuables
We request that you leave all jewelry at home. We
are not responsible for any lost or stolen items.
We love kids, but...
The spa is a place where Moms & Dads come to rest
and recharge their batteries. So please, make
arrangements in advance and come enjoy the Spa
without your little ones.
Children under the age of 13 will not be permitted
in the spa, unless they are having services.
Spa Arrivals/Arriving Late
Please arrive 15 minutes prior to your appointment,
so that we may begin your treatment on time.
Your time is important to us and we are committed to
offering all guests wonderful service. As a courtesy
to our other guests, If you arrive late for your
appointment, we may have to customize your treatment
to fit in the allotted time or reschedule your
appointment.
Privacy
During treatments, your body will be draped with
sheets or towels to ensure your privacy. However,
because your relaxation and enjoyment is our number
one priority, please feel free to leave on as much
clothing as makes you feel comfortable.
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